1. About this policy
This Privacy Policy explains how RNVV Ventures Pty Ltd (ABN 89 702 148 276) ("RNVV Ventures", "we", "us" or "our") collects, holds, uses and discloses personal information. It applies to this website (https://rnvvventures.site) and to our broader diversified venture and investment services provided to clients, partners and enquirers across Australia.
We are committed to protecting your privacy and to complying with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained within it. This policy should be read together with our Terms of Use.
2. Who we are
RNVV Ventures Pty Ltd is a Melbourne-based company providing diversified venture and investment services, including venture advisory, investment evaluation support, capital introductions and related business services. Our principal place of business is Melbourne VIC, Australia.
3. The Australian Privacy Principles
The APPs set out the standards, rights and obligations that apply to how Australian organisations handle personal information. In summary, we apply the APPs as follows:
- APP 1 & 5 (open and transparent management, notification): this policy describes how we manage personal information, and we notify individuals of the purposes of collection at or before the time of collection.
- APP 3 (collection of solicited personal information): we only collect personal information that is reasonably necessary for our functions and activities.
- APP 6 (use and disclosure): we use and disclose personal information only for the primary purpose of collection, or for a related purpose the individual would reasonably expect.
- APP 7 (direct marketing): we only send direct marketing where permitted, and individuals may opt out at any time.
- APP 8 (cross-border disclosure): we take reasonable steps to ensure overseas recipients of personal information do not breach the APPs.
- APP 10 & 11 (quality and security): we take reasonable steps to keep personal information accurate, up to date and secure.
- APP 12 & 13 (access and correction): individuals may request access to, and correction of, their personal information.
4. What personal information we collect
The kinds of personal information we may collect include:
- Your name, email address, postal address and other contact details;
- Business details you provide, such as your company name, ABN, role and the nature of your enquiry;
- Information submitted through our enquiry and quote forms, including details of the services you are interested in;
- Correspondence between you and our team, including emails and meeting notes;
- Where relevant to an engagement and provided with your consent, financial and commercial information needed to evaluate a venture or investment opportunity;
- Website usage data, such as pages visited, referring pages and general device information.
We do not ordinarily collect sensitive information (such as health information or information about racial or ethnic origin). If sensitive information is ever required, we will seek your consent before collecting it.
5. How we collect personal information
We collect personal information:
- Directly from you, when you submit a form on this website, send us an email, or speak with our team;
- From third parties you authorise, such as your accountants, advisers or referees;
- From publicly available sources, such as business registers and publicly published company information;
- Automatically, through cookies and analytics tools when you browse this website.
6. Why we collect and use personal information
We collect, hold, use and disclose personal information to:
- Respond to enquiries and provide our diversified venture and investment services;
- Prepare proposals, engagement letters and quotes at your request;
- Evaluate venture and investment opportunities where you have asked us to do so;
- Meet our legal, regulatory and tax obligations under Australian law, including corporations law obligations;
- Administer and improve our website and services;
- Communicate service updates and marketing where you have consented or where permitted by law.
7. Disclosure of personal information
We may disclose personal information to:
- Service providers who assist us with website hosting, email, document storage, accounting and professional services;
- Our professional advisers, including lawyers and accountants;
- Related entities and, with your consent, prospective investors or venture partners;
- Government agencies, regulators or courts where disclosure is required or authorised by law.
We do not sell personal information to third parties.
8. Overseas disclosure
Some of our service providers, including cloud hosting and email providers, may store or process data outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps under APP 8 to ensure the recipient handles that information in a manner consistent with the Australian Privacy Principles.
9. Direct marketing
Where permitted under APP 7, we may use your personal information to send you information about our services that we believe may interest you. Every marketing communication includes a simple way to opt out. You may also opt out at any time by emailing ceo@rnvvventures.online, and we will action your request promptly.
10. Security and retention of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, as required by APP 11. These steps include access controls on our systems, secure storage of documents and limiting access to personal information to team members who need it.
We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law (for example, record-keeping obligations that apply to companies in Australia). When information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Access and correction
You may request access to the personal information we hold about you, and request corrections to information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@rnvvventures.online. We will respond within a reasonable timeframe and, where appropriate, provide access in the format you request. There is no fee for making a request.
12. Cookies and website analytics
When you visit this website, we may use cookies and similar technologies to understand how the site is used and to improve its performance. Cookies may collect information such as pages viewed, time spent on the site and general browser or device characteristics. Most browsers allow you to refuse cookies or delete them through your browser settings; refusing cookies will not prevent you from using most features of this site.
13. Notifiable data breaches
If we become aware of an eligible data breach involving personal information that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
14. Anonymity and pseudonymity
Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry about our services. However, for most engagements, including preparing a quote or providing venture and investment services, we will need to identify you and your business.
15. Complaints and feedback
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us with the details of your concern. We will acknowledge your complaint promptly and provide a written response within thirty (30) days.
If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner via its website at oaic.gov.au.
16. Contacting our privacy officer
All privacy enquiries, access requests and complaints should be directed to our Privacy Officer:
RNVV Ventures Pty Ltd
Privacy Officer
Melbourne VIC, Australia
Email: ceo@rnvvventures.online
Please note that we handle privacy correspondence by email only. For other matters, you are welcome to use our contact page or request a quote.
17. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be published on this page, together with the date of the most recent update. We encourage you to review this policy periodically.